Gail Palmer, RMFT, MSW is one of the founding members of the Ottawa Couple and Family Institute and Co-Director of the International Center of Excellence in Emotionally Focused Therapy. She holds a Masters degree in Social Work and is a Registered Marriage and Family Therapist in Canada. Over the past 30 years, Gail has worked closely with Dr Sue Johnson, creator of Emotionally Focused Therapy, and is an experienced supervisor and trainer in EFT. She currently offers workshops, externships and core skills trainings to mental health professionals in a variety of different settings across the world. She chairs the ICEEFT Education Committee and is responsible for mentoring and training EFT trainers internationally. Gail is an adjunct faculty member at Wilfrid Laurier University in Waterloo, Canada and a sessional lecturer at Oxford University, Oxford, England.

James Furrow, Ph.D., is a recognized leader in the development and practice of Emotionally Focused Therapy (EFT) with couples and families. Together with EFT originator, Dr. Susan Johnson, Jim co-authored Becoming an EFT Therapist: The Workbook and The EFT Casebook, and Emotionally Focused Family Therapy: Restoring Connection and Promoting Resilience. Jim maintains an active research program studying the process of EFT and its outcome with couples and families. His research appears in Applied Developmental Science, Developmental Psychology, Journal of Couple and Relationship Therapy, Journal of Marital and Family Therapy, Journal of Systemic Therapies, and Psychology and Spirituality. Formerly Jim served as the Freed Professor of Marital and Family Therapy at Fuller Graduate School of Psychology where he trained psychologists and marital and family therapists in couple therapy for over two decades. He is a clinical fellow and an approved supervisor of the American Association for Marriage and Family Therapy, a member of the National Council on Family Relations, and a Certified Family Life Education. He is a certified EFT therapist, supervisor, and trainer.